Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), the following information is provided:

Data Controller: Instituto del Bienestar (CIF G75959346)

Purpose of processing:

  • To manage the relationship with users.
  • To send informational and commercial communications about our services.
  • To manage the sale and delivery of digital books.

Legal Basis: Consent of the data subject and execution of a contract.

Recipients: Data will not be transferred to third parties, except as required by law.

Rights: Access, rectification, erasure, restriction, objection, and data portability. You can exercise these rights by writing to info@institutodelbienestar.com.

Retention Period: Until the user requests data erasure.

Personal Data Protection

Data Controller

Controller’s contact details: Instituto del Bienestar and contact email info@institutodelbienestar.com

Your Data Protection Rights

How to exercise your rights: You can send a written communication to the registered office of the owner or to the email address indicated in the header of this legal notice, including in both cases a photocopy of your ID card or other similar identification document to request the exercise of the following rights:

· Right to request access to personal data: you may ask the owner if this company is processing your data.
· Right to request its rectification (if incorrect).
· Right to request restriction of its processing, in which case it will only be retained by the owner for the exercise or defense of claims.
· Right to object to processing: The owner will cease processing the data in the manner you indicate, unless there are compelling legitimate grounds or the exercise or defense of possible claims requires continued processing.
· Right to data portability: if you wish your data to be processed by another firm, the owner will facilitate the portability of your data to the new controller.
· Right to data erasure: and, unless legally mandated, data will be erased after your confirmation.

Templates, forms, and more information about your rights: Official website of the Spanish Data Protection Agency

Possibility to withdraw consent: If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

How to lodge a complaint with the Supervisory Authority: If you believe there is a problem with how the owner is handling your data, you can address your complaints to the website’s Security Officer (indicated above) or to the relevant data protection authority, with the Spanish Data Protection Agency being the appropriate one in Spain.

Right to be forgotten and access to your personal data

At all times, you will have the right to review, retrieve, anonymize, and/or erase, totally or partially, the data stored on the website. You just need to send an email to info@institutodelbienestar.com and request it, including one of these reasons in the subject line:

I want my data erased

I want a copy of my data

I want to make a request (in this case, you must write your claim in the body of the email)

I want to rectify my data (in this case, you must write the rectification request in the body of the email)

Data Retention

Disaggregated data: Disaggregated data will be retained indefinitely.
Website client data: The personal data retention period will vary depending on the data provided by the client through our web form. In any case, it will be the minimum necessary and may be kept for up to:

4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registrations, deregistrations, contributions, salary payments, etc.); Arts. 66 et seq. General Tax Law (accounting books, etc.);
5 years: Art. 1964 Civil Code (personal actions without special term)
6 years: Art. 30 Commercial Code (accounting books, invoices, etc.)
10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.

Email feed subscribers’ data: From the moment the user subscribes until they unsubscribe.

Newsletter subscribers’ data: From the moment the user subscribes until they unsubscribe.

User data uploaded by the owner to social media pages and profiles: From the moment the user gives their consent until they withdraw it.

Data Secrecy and Security

The owner undertakes to use the data respecting its confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to store it and adopt all measures to prevent alteration, loss, unauthorized processing or access, in accordance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulation implementing Organic Law 15/1999 of December 13, on Personal Data Protection.
You guarantee that the personal data provided through the forms are truthful, being obliged to communicate any modification thereof.

Likewise, you guarantee that all the information provided corresponds to your real situation, is up-to-date and accurate. Furthermore, you must keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and for any damages that may be caused thereby to XXXXXXXXXX, as the owner of the website, or to third parties due to the use of said data.

Security Breaches

The website adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks, and code injections. However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, the website cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

Nevertheless, to try to guarantee the security and privacy of your personal data, the website has an active security monitoring system that reports every user activity and possible breaches in user data security. In case any breach is detected, the owner undertakes to inform users within a maximum period of 72 hours.

What information we collect from users and why we use it

All products and services advertised on the website refer to a contact form to request information about them.
This website always requires prior consent from users to process their personal data for the indicated purposes. You have the right to withdraw your prior consent at any time.

Record of data processing activities

Web and hosting: The website has Let’s Encrypt SSL encryption that allows the secure sending of personal data through standard contact forms hosted on the servers that the owner has contracted through the advertising agency Misiva.

Data collected through the web: The personal data collected will be subject to automated processing and incorporated into the corresponding files owned by Instituto del Bienestar.

· We will receive your IP, which will be used to verify the origin of the message in order to offer you information, protection against SPAM comments, and to detect possible irregularities (for example: opposing parties in the same case writing on the website from the same IP), as well as data related to your ISP.
· Likewise, you may provide us with your data via email and other communication means indicated in the contact section.

User registration: Not allowed unless expressly requested.

Email: Our email service provider is Google Workspace.

Content embedded from other websites

Articles and pages on the website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that website.

Other services: Certain services provided through the website may contain specific terms and conditions regarding personal data protection. Their reading and acceptance are essential prior to requesting the service in question.

Purpose and legal basis: The purpose of processing this data will solely be to provide you with the information or services you request.

Social Networks

· Presence on social networks: The owner has profiles on some of the main social networks on the Internet.
· Purpose and legal basis: The processing that the owner will carry out with the data within each of the aforementioned networks will be, at most, what the social network allows for corporate profiles. Thus, the owner may inform, when not prohibited by law, its followers through any means that the social network allows, about its activities, presentations, offers, as well as provide personalized customer service.
· Data extraction: In no case will the owner extract data from social networks, unless the user’s express and specific consent is obtained for this purpose.
· Rights: When, due to the very nature of social networks, the effective exercise of the follower’s data protection rights depends on the modification of their personal profile, the owner will help and advise you to that end to the best of their ability.

Processors outside the EU

· Social Networks. The owner uses the American social networks Facebook, Instagram, and Twitter, to which an international data transfer of analytical and technical data related to the website is made, with their servers being where the owner processes the data that, through them, users, subscribers, or browsers provide to or share with the firm Masajes Aljarafe.

From the moment you register as a user on this website, the owner has access to: Username and email, IP address, postal address, and ID/Tax ID. In any case, the owner reserves the right to modify, at any time and without prior notice, but by informing, the presentation and configuration of the website as well as this legal notice.

Commitments and Obligations to Our Users

Access to and/or use of the website confers the status of user, accepting, from this very moment, fully and without any reservation, this legal notice in relation to certain services and content of the website.

In using the website, the user undertakes not to carry out any conduct that could damage the image, interests, and rights of the owner or third parties, or that could damage, disable, or overload the website or prevent, in any way, the normal use of the website.

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