Accessibility Statement

Accessibility Statement

Instituto del Bienestar is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of public sector websites and mobile applications. (Opens in a new window)

This accessibility statement applies to the website https://institutodelbienestar.com/

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance with the aspects indicated below.

Non-accessible content

The content set out below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018

There are logos and images with incorrect or confusing alternative text, and complex images without a text description [requirement 9.1.1.1 Non-text Content, UNE-EN 301549:2022].

There are incorrectly created lists (without list markup), tables with incorrectly labelled cells, and invisible labels on form elements [requirement 9.1.3.1 Info and Relationships, UNE-EN 301549:2022].

There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screen sizes [requirement 9.1.4.10 Reflow, UNE-EN 301549:2022].

There is text that is not displayed correctly when changing spacing and line heights [requirement 9.1.4.12 Text Spacing, UNE-EN 301549:2022].

There are elements that are not keyboard accessible, such as social media links, the text editor for comments, elements for sorting search results, search results pagination, or calendar arrows [requirement 9.2.1.1 Keyboard, UNE-EN 301549:2022].

There are elements that do not receive focus and therefore cannot be interacted with using the keyboard, for example [requirement 9.2.4.3 Focus Order, UNE-EN 301549:2022].

There are links whose purpose is not correctly identified (they have an inadequate description, overly generic text, an inadequate title, etc.).

[requirement 9.2.4.4 Link Purpose, UNE-EN 301549:2022].

There are headings with repeated and/or insufficiently descriptive text [requirement 9.2.4.6 Headings and Labels, UNE-EN 301549:2022].

There are images, infographics, link or button text, headline text, and content that are not translated into other languages [requirement 9.3.1.2 Language of Parts, UNE-EN 301549:2022].

On some pages, the same icon is used for different purposes, which causes confusion [requirement 9.3.2.4 Consistent Identification, UNE-EN 301549:2022].

There are error messages that are not very descriptive, or error messages that are not grouped into a single message, as well as a lack of suggestions in forms to fill in fields correctly [requirement 9.3.3.1 Error Identification, UNE-EN 301549:2022].

There are forms with required fields where the user is not informed of this, as well as fields where a textual example of the field format is missing.

(such as the DNI) [requirement 9.3.3.2 Labels or Instructions, UNE-EN 301549:2022].

There are form fields where an error is indicated when an incorrect value is entered, but no suggestion is provided for how to correct it.

[requirement 9.3.3.3 Error Suggestion, UNE-EN 301549:2022].

There are pages with syntax errors, and therefore some assistive technology may not correctly interpret the content (duplicate page IDs, unclosed tags, incorrect tag construction, etc.). [requirement 9.4.1.1 Parsing, UNE-EN 301549:2022].

There are pages where assistive technologies will not be able to obtain information, interact, and be kept informed about the status of user interface controls, such as help messages, status messages for action results, link attributes, page language image, etc., which cannot be read by screen readers at the moment they appear [requirement 9.4.1.2 Name, Role, Value, UNE-EN 301549:2022].

There may be occasional editing errors on some web pages.

Disproportionate burden

Not applicable.

The content does not fall within the scope of the applicable legislation

There may be office files in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements, although efforts have been made to ensure that most of them do comply.

Preparation of this accessibility statement

This statement was prepared on 2025-05-01.

The method used to prepare the statement was a self-assessment carried out by the organisation itself.

Last review of the statement: 2025-05-01.

Observations and contact details

You may send communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), for example to:

report any possible non-compliance by this website

report other difficulties accessing the content

submit any other query or suggestion for improvement relating to the website’s accessibility

Via the following contact form.

You may submit:

a complaint regarding compliance with the requirements of Royal Decree 1112/2018, or

a request for accessible information relating to:

content that is excluded from the scope of Royal Decree 1112/2018 as established by Article 3, section 4

content that is exempt from compliance with accessibility requirements because it would impose a disproportionate burden.

In the request for accessible information, the facts, reasons and request must be clearly specified so that it can be established that this is a reasonable and legitimate request.

Optional content

This website applies the requirements of the UNE-EN 301549:2022 standard, taking into account the exceptions in Royal Decree 1112/2018.

The most recent accessibility review was carried out on 2025-05-01

The website is optimised for Microsoft Internet Explorer 8.0 or later and the latest current versions of Firefox, Safari, Opera and Google Chrome. The minimum recommended screen resolution is 1280×1024.

The website is designed for responsive viewing, ensuring optimal display on tablets and mobile devices. On these devices, it is optimised for viewing in the latest current versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and the native Android browser.